First Start of the Desktop App
The first time you sign in on a computer, the app guides you through a short setup. This page lists the screens in the order you see them. The setup runs once for each account on each computer.
If Your Account Is New to Trusted Codes
Section titled “If Your Account Is New to Trusted Codes”You see these screens in this order:
- Sign in. Enter your e-mail address. The app sends you a link. Open the link on this computer.
- Loading. The app prepares your account. This takes a few seconds.
- Your name. The app asks for a name only when your profile has none, or when the name is only the first part of your e-mail address. Use at least 2 characters. The people you connect with see this name. You can change it later in Settings.
- Welcome cards. These are the same cards as in the phone app. Use Next and Back. You cannot skip them. Without a network connection the app shows a built-in copy.
- Language for the recovery code. Choose one language. Your three recovery words and your codes use it. The app suggests the language of its own window.
- Recovery words. The app creates three words for you. You write them down. See Recovery words on the desktop.
- Done. The app loads your codes and connections. Then it opens the home screen.
If your account was prepared for you, for example by an invitation from an organisation, you see the same screens.
The setup can also offer two optional screens: one to lock this computer, and one for notifications. Each can be skipped. These two screens are part of a later change, so you may not see them yet.
If Your Account Already Exists
Section titled “If Your Account Already Exists”If you already use Trusted Codes on a phone, the app does not ask for your name and does not show the welcome cards. You sign in. Then the app asks for your three recovery words, because this computer does not have your key yet. See Recovery words on the desktop.
If the App Cannot Continue
Section titled “If the App Cannot Continue”Sometimes the app shows a message instead of the next screen. For example, it can say that an account cannot use the desktop app, or that a server accepts new accounts by invitation only. See If the app says your account could not be created.
If You Close the App in the Middle
Section titled “If You Close the App in the Middle”The app remembers the last screen you finished. When you open it again and sign in, it continues from there. It does not go back to an earlier screen.
If the app closes while it creates your recovery words, your account is not harmed. The next start shows a screen that lets you create the words again. See Recovery words on the desktop.