What the Concierge does

The Concierge is the round button with the sparkles on the Home screen. Tap it to type. Press and hold it to talk. If you would rather have it the other way round, swap the two under Settings → Concierge.

Say what you want the way you would say it to a person. The Concierge works out what you meant, and does it. When something is missing, it asks once. When more than one thing fits, it asks which. When the screen would be faster, it says so and names the screen.

Before anything changes — a code is created, an email goes out, a connection is renamed — the Concierge says what it is about to do and waits for you to tap Go ahead.

If something in that plan is wrong, say so instead of cancelling: “call it Vogel”, “make it a week”. The Concierge shows the plan again with the change, and it still waits for Go ahead. A correction never runs anything by itself.

Below is what it does, with sentences you could say.

Codes

• “What’s John’s code” — shows the words you and John share right now, and how long they stay valid.
• “The plumber’s code” — a guest code is found by its name too.
• “What is my beacon word” — shows the words your beacon is publishing right now. A beacon is words you publish so that anyone can check them.

There is no single code of your own. Each connection and each guest code has its own words, and the beacon has its own. If you ask for “my code”, the Concierge says so and asks which one you mean.

Checking three words

• “Verify apple tiger moon” or “Is apple tiger moon valid” — checks the words against your connections and guest codes and tells you who they belong to. This happens on your phone. The three words are not sent anywhere, not even to Trusted Codes.
• “Does apple tiger moon belong to anyone” — asks whether the words are somebody’s published beacon. This one does ask Trusted Codes, because the answer is not on your phone.

A check needs all three words, in order. An earlier codeword also matches — by default only the one just before the current one — and the Concierge says that it is no longer current and when it ended. A guest code matches on its words, never on its name.

Guest codes

• “Create a guest code for Dr. Miller” — makes the code and shows it to you.
• “Create a guest code and send it to Lisa” — makes it and emails it in one go. A name is enough when the Concierge knows one address for it. Otherwise it asks for the address.
• “Send that code to dr.miller@example.com” — emails a code you made a moment ago.
• “Revoke the guest code for Dr. Miller” — stops the code working.

Guest codes go out by email. Sending by text message is not available yet. Sending a guest code by email is part of some plans. On a plan without it, the Concierge says so before it creates anything.

Connections and invitations

• “Invite bob@test.com as Bob Work” — sends an invitation and names the connection.
• “Approve the invitation from Sarah” — accepts an invitation that is waiting for you.
• “Rename Team Q2 to Team Q3”
• “Switch Team Q2 to German codes” — changes the language the words come in.
• “Remove Bob from Team Q2”

The beacon

• “Turn my beacon on” or “Beacon on for 10 minutes” — switches on the words anyone can check.
• “Follow them” — after you have checked someone’s published words, follows that person so you can check them again later.
• “When did I last verify Anna” — looks up when you verified a person you follow.

Your organisation

• “Which organisation am I in?” — says where you are acting right now.
• “Switch to Acme” — moves you to that organisation. Everything you say after that applies there.

Questions

• “How do codes work” or “What is a vault” — a written answer, taken from these help pages. Writing an answer needs an AI, so it counts: three answers a month without a key of your own. The page called Without your own key explains that.
• “What can you do” or just “help” — a list of what the Concierge can do for you here. Your phone answers this by itself, with no AI involved.